Return & Exchange Policy

At Zewar, every piece is custom-made specially for you, so we take great care in crafting each order.

• Since our jewelry is personalized/custom-made, we do not accept returns or exchanges for change of mind, wrong style selection, or incorrect customer-provided details.

• Please carefully review your customization using our live preview before placing your order.

• If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos/videos of the issue.

• After verification, we may offer a replacement or exchange depending on the situation.

• Items damaged due to improper handling, water, chemicals, or normal wear and tear are not eligible for return or exchange.

Our goal is to ensure every customer receives a beautiful piece they love. 💎